Privacy Policy

This Privacy Policy describes how DAMSOR – Suministro Directo (“the Company”, “we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit or make a purchase on damsor.com (the “Site”).

By accessing our Site or providing your personal data, you consent to the practices described in this Policy.

1. Information We Collect

We collect the following categories of information:

a. Personal Information You Provide

When you create an account, place an order, or contact us, you may provide:

• Full name

• Email address

• Phone number

• Billing and shipping addresses

• Payment information (processed securely by third-party processors; we do not store full credit card details)

• Any additional information you voluntarily submit

b. Automatically Collected Information

When you use our Site, we may collect:

• IP address

• Device type and browser type

• Pages viewed and time spent on the Site

• Cookies and tracking data

• Referring site or advertising source

c. Cookies and Tracking Technology

We use cookies, pixels, and similar technologies to:

• Improve website functionality

• Analyze site usage

• Offer personalized content

• Support advertising and remarketing
  You may modify your browser settings to decline cookies, but some features may not function properly.

2. How We Use Your Information

We use personal data for the following purposes:

• To process and fulfill your orders

• To send order confirmations and shipping updates

• To verify your identity and prevent fraud

• To provide customer support

• To improve website performance and user experience

• To send marketing communications (you may unsubscribe at any time)

• To comply with legal obligations under Mexican law

3. Legal Basis for Processing (Mexico)

We process your personal data in accordance with the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP) based on:

• Your consent

• Performance of a contract (order fulfillment)

• Legitimate business interests

• Compliance with legal obligations

4. Sharing Your Information

We do not sell your personal information.
We may share your data with trusted third parties, including:

• Payment processors

• Shipping and logistics providers

• Customer service tools

• Analytics and marketing platforms

• IT and hosting providers

All third parties are required to protect your data and use it only for the services they provide.

5. Data Storage and Security

We implement administrative, technical, and physical safeguards to protect your personal information from:

• Loss

• Theft

• Unauthorized access

• Alteration

• Disclosure

While no system is completely secure, we follow industry best practices to safeguard your data.

6. Data Retention

We retain your personal information only as long as necessary for:

• Fulfilling your orders

• Providing customer service

• Meeting legal or tax obligations

• Business record-keeping

You may request deletion of your data, subject to legal retention requirements.

7. Your Rights Under Mexican Law

Under the LFPDPPP, you have the following rights:

• Access: Request details of the personal data we hold.

• Rectification: Update or correct your information.

• Cancellation: Request deletion of your data when legally possible.

• Opposition: Object to certain data processing practices.

These are known as ARCO Rights.

To exercise these rights, contact us at privacy@damsor.com or via the contact information below.
We will respond within the legally required time frame.

8. Minors

Our Site is not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors.
If we discover such data, we will delete it promptly.

9. International Transfers

All data is processed and stored in Mexico.
If any transfer occurs (e.g., via third-party providers), it will be done with adequate safeguards and compliance standards.

10. Third-Party Links

Our Site may contain links to third-party websites.
We are not responsible for their content, privacy practices, or policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
Continued use of the Site after changes indicates your acceptance of the updated Policy.